Last Updated: May 8, 2025

Coastal AI Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI agents and services.

Information We Collect

We may collect information about you in various ways, including:

  • Personal Information: Name, email address, phone number, and other contact details you provide when registering for an account, subscribing to our services, or contacting us.
  • Payment Information: Credit card details and billing information processed through our secure payment processor (Stripe).
  • Usage Data: Information about how you use our website and services, including AI agent interactions, features used, and time spent.
  • Device Information: IP address, browser type, operating system, and other technical information about your device.
  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Develop new products and services
  • Monitor usage patterns and analyze trends
  • Protect against, identify, and prevent fraud and other illegal activities
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Business Partners: Companies with whom we partner to offer products, services, or promotions to our users.
  • Professional Advisors: Accountants, attorneys, and other professional advisors in connection with our business operations.
  • Legal Requirements: We may disclose your information in response to subpoenas, court orders, or other legal requirements.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction or deletion of your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent (where applicable)

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will delete it in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated “Last Updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].